Changes reflect rugged device manufacturers ongoing efforts exceed customer expectations on all fronts

FREMONT, CA, US — August 23, 2018 — Durabook Americas, Inc., the North American subsidiary of Twinhead International Corporation, today announced news on multiple fronts. The company has recently completed a revision of its website, added a new E-Tools Cabinet Solution, and renamed its warranty program. These changes are a reflection of the rugged computer manufacturer's commitment to meeting the needs of its customers in the military, law enforcement, field service and other markets, and to providing a solution-centric approach for its customers.

Revised Website
The upgraded website went live on August 22, 2018, and features an updated layout, increased product information, expanded imagery, and improved details on the vast amount of customization Durabook Americas offers its customers. New content can be found, including a compelling case study from the automotive market, and the "Tech Talk" section, which provides insight into the rugged computer industry. The site is easier to navigate, ensuring customers and channel partners can locate the information they need quickly. The new site can be found at https://www.DurabookAmericas.com.

Changes to the Durabook Americas website are part of a larger rebranding initiative that will flow through trade show activity, marketing collateral, channel materials, and other aspects of the business.

E-Tools Cabinet Introduced
The Durabook E-Tools Cabinet is designed for customers, in various markets, allowing laptops and tablets to be stored in a secure cabinet for charging, network management, and software updates. This multi-drawer, universal cabinet solution supports any device (not just a Durabook) with a display of up to 15.6". The E-Tools Cabinet can be configured with a network switch and comes standard with RJ-45 and AC power connections to each drawer. Four options of the Durabook E-Tools Cabinet are available, including five and 10 drawer solutions that are fixed or on rollers. Prices start at $1,249. The Durabook E-Tools Cabinet begins shipping in September. For more information, go to https://bit.ly/Durabook-ETools

Durabook Renames Warranty Programs
The company recently renamed its warranty programs, with its standard three-year warranty now falling under the "2D" name. The Durabook 2D warranty protects devices against defects in materials and workmanship. The newly named Durabook "3D" warranty, provides the same coverage as the 2D, while also adding accidental damage coverage for the fully-rugged Durabook U11, R8300, and R11 models at no extra cost. For warranty details go to https://www.DurabookAmericas.com.

Durabook's Continued Evolution
Durabook Americas has been evolving over the last year to better reflect the value of its brand and the unique attributes it brings to its customers and channel partners searching for a mobile computing solutions designed to operate in the most demanding markets. In February of 2018, the company renamed itself from GammaTech to Durabook Americas to highlight the importance of, and growing interest in, the Durabook brand. In March of 2018, it expanded its product line, adding a fully rugged 11.6" tablet, the Durabook U11. In May of 2018, the company expanded its management team to improve the customer, channel and product experience.

"The changes we have made reflect the growing confidence our customers feel in our ability to establish a partnership that improves their opportunities for success," said Joe Guest, President, Durabook Americas. "We spend a lot of time listening to their challenges, collaborating on solutions, and offering perspectives that help improve business outcomes. By mixing world-class engineering and manufacturing capabilities, products and support, with good old fashioned relationship building, Durabook Americas has set itself apart in the world of rugged mobile computers."

Known for reliability, custom configurations and attractive acquisition costs, the Durabook brand has a loyal customer base around the globe. Durabook devices are used by all branches of the U.S. Armed Forces, public safety agencies across the country, numerous field service organizations, as well as companies in oil & gas, logistics, healthcare, utilities and automotive markets.

Durabook Americas Support Services
To help its customers address the challenges and complexity of deploying and managing their mobility solutions, Durabook Americas offers a wide range of support services. These services include device customization, consulting, disk imaging, deployment assistance, installation, extended and no-fault warranty options, warranty depot repair center with 48-hour turn-around-time, a live US-based call center, device retirement, and an online support center for drivers and manuals.

Availability
Durabook rugged computers are available from authorized resellers. Sales inquiries for Durabook products should be directed to Sales@DurabookAmericas.com or 800-995-8946.

About Durabook Americas
Durabook Americas, Inc. is the North American branch of Twinhead International Corporation, a leading manufacturer and customizer of rugged computing solutions, including the globally acclaimed DURABOOK brand. Driven to meet customer needs, DURABOOK devices are designed, manufactured and tested in-house to assure maximum quality and reliability. These cost-effective ruggedized laptops, tablets, and all-in-one PCs are high-performance solutions that increase productivity, drive a clear return on investment and deliver a low total cost of ownership for government and enterprise customers in markets like oil & gas, power & utilities, field service, military, and public safety.

Durabook Americas, Inc. is headquartered in Fremont, California and provides final assembly, inventory, services, and technical support. For more information on Durabook Americas, Inc., and the DURABOOK product line, visit www.DurabookAmericas.com.

-- # # # --

« Back to News