Leading European last-mile city centre delivery specialist improves and scales its warehouse operations through digital automation

PARIS, France — January 26, 2023 — Zebra Technologies Corporation an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced that Stuart has achieved 70% print productivity gains with a logistics solution by Zebra and partner Stocovia-ID. Worker productivity has increased by up to 15%, and they are better connected to support Stuart's growth and transformation plans to match rapidly rising customer demand.

Founded in 2015, Stuart meets increasing e-commerce demands with its express delivery services. Currently operating in more than 150 cities in Europe with more than 8,000 business clients and 800+ employees, Stuart's French operation supports well known retailers such as Carrefour, Decathlon, Monoprix, and Nespresso.

Stuart needed to upgrade its mobile devices to expand its capabilities to meet increasing customer demand and throughput from opening a new Paris warehouse. Offering an extensive product portfolio along with deep business understanding and experience, Zebra and its mobility ID and solutions partner, Stocovia-ID created a bespoke solution that met Stuart's growth aspirations.

"Working efficiently and accurately at our sorting centres is vital to our success. With this new solution, we are seeing a staggering increase in productivity — up to 70% in certain areas," said Léonel de La Bretesche, Stuart Retail Managing Director, France. "This keeps us working efficiently despite the incredible upturn in our throughput. Our workflows are completely reliable, and we've nearly eliminated dispatch errors. With more applications in development and the possibility to scale this solution across our business, we look forward to the ongoing collaboration."

Stuart's warehouse teams use arm-worn TC52x Series mobile computers with the company's Android™ software applications, transmitting data to the back-office systems. Paired with wearable RS5100 ring scanners, each warehouse operator can work efficiently hands-free to receive, store, sort, check and deposit parcels before delivery to their final destinations. This solution has already resulted in 10-15% higher output.

Its front-line workers also use DS2208 handheld imagers which are stored in a Zebra intelligent cabinet along with the mobile computers. Using Zebra's Access Management System gives Stuart's team visibility to locate, reset and see the number of devices being charged, in use or missing. In addition, Zebra's ZT411 RFID (Radio Frequency Identification) industrial printers enable Stuart's warehouse operators to quickly print and apply shipping labels to items. Stuart has increased its productivity by 70% thanks to the printer capacity, reliability, performance, and straight forward configuration.

Stuart also uses Zebra software tools including StageNow and Enterprise Home Screen to activate devices and align applications to user profiles and permissions. This enables easy device fleet setup, commissioning, and management while the Zebra OneCare™ service agreement provides peace of mind throughout the contract.

"The outstanding productivity gains are underpinned by Stuart's positive user buy-in," said Daniel Dombach, Director EMEA Industry Solutions, Zebra Technologies. "Zebra and our partners are creating automated, digital, tailored solutions that enable warehouse and logistics customers to meet rising e-commerce demands to achieve their company growth objectives." The full solution is installed in Stuart's Paris centres, and it will be deployed in its other locations including Barcelona, Madrid, Lyon, and London.

KEY TAKEAWAYS

• Leading last-mile delivery service provider Stuart needed a modern, reliable, and scalable solution to meet its growth plans and rising customer demand.

• Stuart chose Zebra partner Stocovia-ID who created a bespoke solution comprising hardware, software, and services resulting in 70% print productivity gains and 10-15% increased warehouse operator productivity.

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