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Honeywell Dolphin CT40

New Android handheld computer built on Honeywell's Mobility Edge platform and industrial-grade barcode scanner help store associates provide superior customer service, manage store inventory
(by Conrad H. Blickenstorfer)

Honeywell continued fleshing out its line of enterprise-oriented Dolphin mobile computers with the introduction of the Dolphin CT40 on May 23, 2018. The new Dolphin CT40 was designed to be a one-stop device for retail store associates and other mobile workers that can handle everything from order picking at a distribution center to in-store merchandising to home delivery and more.

In contrast to Honeywell's Dolphin 70e and 75e that were conceived as more durable, more rugged versions of consumer smartphones, the CT40 places more emphasis on the handheld computer side. This is both a productivity tool as well as an industrial-grade scanner.

The Dolphin CT40's 3.0 x 6.4 inch footprint is roughly that of an Apple iPhone 8 Plus in a protective case. The CT40 was designed to be considerably more durable than consumer devices and that adds a bit weight, but at just just under 10 ounces the CT40 won't weigh users down.

While trendy consumer phones now have screens that fill the entire surface of the device, the more practical nature of a handheld for business mandates a bezel around the LCD perimeter. That allows a stronger chassis and eliminates inadvertent touches as are common on consumer phones with edge-to-edge screens.

The Dolphin CT40's display measures 5.0 inches diagonally and features 1280 x 720 pixel resolution, or 294 (dpi dots per inch). That's a bit less than premium consumer phones, but sharper than anything available on a desktop or notebook, and also a good deal more than the retina iPads.

The CT40 uses capacitive multi-touch and its display surface is protected by Gorilla Glass 5 that's specially formulated to protect against high falls onto hard, rough surfaces.

Impressive technology

Ever since the Dolphin 75e was introduced in 2015, Honeywell has been focusing on what the company calls "next-generation workforce solutions." That refers to adoption of state-of-the-art hardware and software technology as the foundation of products and solutions to come.

The new CT40 clearly demonstrates Honeywell's determination to push the envelope. Processing power comes from the same competent, brawny 2.2GHz octa-core Qualcomm Snapdragon 660 that's already doing duty in the recently (October 2017) introduced Dolphin CT60. There's 2GB or 4GB of DDR4 RAM and 32GB of Flash storage. If more is needed, there's a micro SDXC card slot that can handle cards up to 512GB.

WiFi is of the speedy 802.11ac variety, Bluetooth is at Version 5.0, and there's a 13-megapixel autofocus camera with flash. And the CT40 has four onboard sensors (light, proximity, gyro, accelerometer).

It's all Android now, and it won't become obsolete

On the OS side the CT40 comes with Android 7.1.1 "Nougat." According to the Android Developers site (see here), as of late May 2018 Version 7.x has a roughly 1/3 marketshare of all Android versions. Easing longtime Android customer fears that the OS version on their device will quickly become obsolete, Honeywell's "Mobility Edge Platform" promises support for four generations of Android — Nougat through Q. That's huge.

Those familiar with older Honeywell mobile computers will find that, like all recent models, the CT40 handheld is only available with Android. Several earlier Honeywell handhelds offered a choice between Android and mobile versions of Windows. But with Microsoft stopping further development of Windows 10 Mobile, it didn't make much sense to offer an abandoned OS in a new product.

Multiple input and communication modes

Honeywell emphasizes the multiple input mode capabilities of the CT40 and seamless integration with Honeywell Connected applications as well as third-party apps like MDM, Push-To-Talk and VoIP. And that's on top of NFC communication and 1D/2D scanning (either a Honeywell N3601 or Honeywell N6603 Slim Imager), so that this new Dolphin handheld cannot only scan, but also record voice notes, capture digital signatures and allow image annotations.

On the wireless communications side, the CT40 includes virtually all varieties of 3G and 4G LTE/LTE Advanced mobile broadband. There's also integrated GNSS with simultaneous GPS, GLONASS, Galileo, and Beidu support.

Tough enough

The Dolphin CT40 was primarily designed for indoor use and light-duty field mobility, so we're not talking ultra-rugged. As is, the CT40 carries IP64 sealing, which means it's completely dustproof and can also handle water sprayed at it from all directions. It can handle 4-foot drops (6-foot in rubber boot), operate with a 14° to 122°F temperature range, and it also passed a tough tumble test. This Honeywell mobile computer can handle much, much more abuse than any modern consumer phone.

Intelligent solution, intelligent investment

With the Dolphin CT40, Honeywell presents a sleek, powerful, and quite versatile mobile computer that won't break on the job. It provides enterprise customers with an attractive future-proof solution that's easily configured and managed via Honeywell's Mobility Edge tools and platform. The CT40 can boost productivity with standard, familiar Android functionality, special Honeywell applications, a complete roster of communications technologies, and quick, reliable industrial-grade scanning. -- Conrad H. Blickenstorfer, May 2018
Specifications Honeywell Dolphin CT40
Added/updated Added 05/2018
Form-factor Handheld mobile computer
CPU 2.2GHz octa-core Qualcomm Snapdragon 660
OS Android 7.1.1 "Nougat" through Android Q
RAM/ROM 2GB or 4GB DDR4 RAM/32GB Flash
Card slots User-accessible 1 x microSDXC/SDHC/SDIO up to 512GB
Display type TFT with Gorilla Glass 5
Display size/res 5.0-inch/1280 x 720 pixel (294 ppi)
Digitizer/pens Capacitive multi-touch
Keyboard/keys onscreen
Navigation Speech, touch, stylus, gestures
Housing Unknown
Operating Temp 14° to 122°F (-10° to 50°C)
Sealing IP64
Shock Multiple 4-foot drops (6-foot with rubber boot)
Tumble 500 0.5 meter (1.6 feet) tumbles per IEC 60068-2-32
ESD ±12KV air and ±8KV contact
Size (WxHxD) 3.0 x 6.4 x 0.7 inches (77 x 162 x 18 mm)
Weight 9.8 oz. (278g) with battery pack
Power Standard 3.8V, 4,090 mAH, 15.54 watt-hour smart Li-Ion with integrated diagnostic tools ("12+ hours")
Interface Custom I/O connector
Scanner Honeywell N3601 and N6603 1D/2D Slim Imager
Sensors Accelerometer, ambient light, proximity, gyroscope
Camera 13.0 mega pixel with auto-focus
Wireless 802.11a/b/g/n/ac WiFi, Bluetooth v5.0, NFC, GNSS (GPS, GLONASS, Galileo, Beidu), VoIP, PTT, 3G UMTS/HSPA+, 1xRTT/EV-DO, GSM/GPRS/EDGE, 4G LTE (FDD) bands 1, 2, 3, 4, 5, 7, 8, 12, 13,17, 19, 20, 25, 26, 28, 29; LTE (TDD) bands 38, 39, 40, 41
List price inquire
Web Dolphin CT40 product page
Spec sheet Dolphin CT40 brochure (PDF)
Honeywell Dolphin CT40